| Four eBay
Success Stories
An idea, a need, a passion, a calling
-- everyone has a reason for starting their eBay biz. Here's how four
found success.
By Geoff Williams
Lynn Dralle got her start on eBay the
way many people did in the late 1990s--she was searching for Beanie
Babies to buy.
For those who are too young to
remember, or for those whose pop-culture memories are fuzzy, this was a
decade in which tiny, furry stuffed animals created by Ty Inc. were
decreed collectible items because of their limited availability and
short manufacturing lives. It was an age in which otherwise rational
people were suddenly buying the stuffed animals by the dozen and
occasionally paying hundreds or thousands of dollars for an individual
stuffed Beanie Baby, certain they would recoup their investments
tenfold. It was an age of Beanie Baby magazines, books and collectors'
cases.
"They will come back again,"
the Palm Desert, California, entrepreneur says confidently, citing a
Beanie Baby she recently saw on eBay with a bid of $1,150.
Whether Beanie Babies will be as good
an investment as old coins or comic books remains to be seen, but in
that period, they were a profitable venture for entrepreneurs like
Dralle, who bought Beanie Babies on eBay to sell as future collectibles
in her grandmother's antiques store. The experience went so well, she
couldn't help but start shopping on eBay for herself. "My
grandmother bought me a vase when I was 13, and I had never found
another piece like it," explains Dralle, 42. "Now, I have 13
of those vases, and every time I buy one, it reminds me of my
grandmother."
Silly, sublime, sentimental or strange,
every entrepreneur has a story about how he or she started on eBay.
While the tales are different, one plot element remains the same: eBay
improved their quality of life--not to mention their income.
Nomad No More
Six years ago, Tim Siegel, then 30, was going places. Specifically, he
was driving from Minnesota to Guatemala, after a friend convinced him
that he could make a lot of money selling medical equipment down there.
It was worth a shot. Siegel's degree in criminology had led him into a
job managing telemarketers, which he considered the worst job he ever
had, and then into management at a hospitality company. The upside of
his second job was that he got to visit far-flung lands like Guam and
Malaysia. So when a friend convinced him of the financial gains to be
found selling medical equipment in Guatemala, Siegel figured he would,
at the very least, get to do something he loves: travel.
True enough. But while the 3,000-mile
trip by truck--and school bus--was at first an adventure, it eventually
became exhausting. Siegel's friend had been right. Because Guatemala's
infrastructure is so poor, those with money are willing to pay top
dollar for what they need to buy. As Siegel says, "If a surgical
table is worth $1,000 here, an end user in Guatemala would pay two to
three times [that]. That is also true with vehicles or just about
anything else. So many people currently export down there, I would guess
it's very tough to make a profit now."
But not back then. Siegel would always
sell his vehicle after all the goods were sold, then fly home. But it
was still a challenging journey.
In 1999, the same friend suggested he
try selling his merchandise on eBay, and Siegel leapt at the chance. A
fetal monitor bought for $250 sold for $500, and Siegel knew he was
never going back to Guatemala. Today, Siegel has an eBay-based company
called Matrix Medical that sells mostly medical and dental equipment to
buyers around the world, with about 5 percent of sales from other
products.
Siegel hopes to eventually have his own
warehouse, a bigger truck and employees. In a recent month, he brought
in $36,000, and his 2005 gross sales should be just under half a million
dollars.
"It's nice not risking my life
driving 3,000 miles," says Siegel. "These days, I'll buy
anything, because I know I can sell it. My confidence level has risen a
lot. When you buy something for $500 and can sell it for $8,000, it
really blows your mind. I'm sure without eBay, I'd have been successful,
but it's hard to say what would have happened. Would I have kept going
to Guatemala and crashed somewhere? Now I can buy something and
literally have the money for it today, as opposed to waiting." And
driving.
Four eBay Success Stories
In the Beginning
Freedom to Create
In early 2003, Hae Yoon was riding her dirt bike in the hills of Bishop,
California, with her friends, enjoying the rush of the wind in her face.
Far off was the highway, with a truck barreling down it, and Yoon
couldn't resist trying to race it. My family shouldn't worry, Yoon
thought, giddy. Riding a dirt bike is perfectly safe, as long as you
know what you're doing...
Then she noticed the barbed-wire fence
in front of her.
Yoon, now 32, had quit her job as a
marketing manager for an event-planning company in November 2002. She
was planning to start her own business in the yoga industry, when she
discovered dirt biking isn't really perfectly safe. After a successful
back surgery, Yoon moved in with her brothers, recovering and living off
the money she had saved for her business. By the time she felt up to
striking out on her own, it was spring 2004. She moved back to Los
Angeles and attempted to reignite the business she had almost started.
She planned to produce yoga-mat bags,
among other yoga-related accessories, but after spending several
thousand dollars on some prototypes, she realized it was too expensive a
venture to attempt--and besides, her savings were almost depleted. With
Christmas coming and no career to speak of, she was beginning to feel a
bit demoralized.
About that time, she found some
cashmere sweaters at a great discount and started selling them on eBay
just for the fun of it. "It was just something I stumbled on
through a friend," says Yoon. "He mentioned a place where he
got all this great merchandise for outrageous prices. I put [the
sweaters] on eBay to see what would happen, and I sold out in 48
hours."
Yoon was enlightened. Yoga wasn't the
answer; eBay was. She began selling women's apparel full time this
January, and already, her business is on track to pull in between
$300,000 and $400,000 in 2005. "The benefits have been
enormous," says Yoon, whose hallway and dining room are full of
inventory, though she eventually hopes to move to an office and have
employees. "I want to work 10 times harder than I ever did at my
previous jobs. It feels great to know you're creating something and not
working on a project for somebody else."
Brick, Mortar and Morale
The 21st century had arrived, but nobody at Machinery Values felt like
celebrating. In 2001, founder and CEO Gene Valitt, now 64, was afraid he
would be putting up a going-out-of-business sign instead of celebrating
the company's 30th anniversary. The industrial machine dealer in
Harrison, New Jersey, had gone from 70 employees to 35, from making $20
million annually to less than $10 million. The way it looked, the future
partners--Valitt's sons Andrew and David, 39 and 36, respectively, and
Rick Lazarus, 37, who all work in various capacities at Machinery
Values--had little future to look toward.
COO Art Lazarus, who had become a
partner in 1995, kept trying to think of a way to stop the damage.
"We went through a very difficult time--the recession, 9/11 and a
three-and-a-half year period where business was really lousy in our
industry," says Art, 59. "People weren't expanding, prices
dropped, and our revenue dropped. We were losing money."
The breakthrough came when Art began to
think about their "dead inventory," $250,000 worth of
metalworks equipment and odds and ends. It was all perfectly good
material, but was inexpensive enough that they could never justify
spending advertising money to alert customers it was available. So they
just kept collecting a warehouse full of items. "We said, 'Business
is lousy, we're sitting around here--we should put people to work
clearing this stuff out, cleaning it, photographing it and selling it on
eBay,'" Art recalls.
Everything sold, to the point where
Machinery Values was bringing in as much as $20,000 a month. Art started
scrapping the catalogs they produced two or three times a year--which
cost the company about $100,000 each time--and began marketing their
products through eBay instead. Now, a few years later, the company
brings in over $1 million a year--or about 15 percent of its sales--from
eBay. Art says eBay has also introduced many customers to their
business, bringing traffic into their warehouse. Counting indirect
sales, Art credits eBay for bringing in 30 percent to 40 percent of
business--and saving the company.
It's Good to be Home
Dralle believes eBay has saved her quality of life. And why shouldn't
she? After her grandmother passed away in 2000 at the age of 88, Dralle
kept the antiques store running for a while, but had to close up shop
two years later. The overhead was too high, and a lifetime of memories
lingered. Running the business without her grandmother around just
wasn't the same. Meanwhile, Dralle had visions of working out of her
house so she could be with her kids.
Today, Dralle's website links to her
eBay Store, which brings in approximately $250,000 a year selling
antiques. That's not even counting her earnings from her series of eBay
books with titles like The 100 Best Things I've Sold on eBay. And just
as she hoped, she sees her children a lot more than she ever did when
she put in 50 hours a week at the store.
"Now, I take them to school and
pick them up, and they know they can come in [my home office] and do
their homework," she says. When they aren't in school, they can
ride around with Dralle, who spends much of her time canvassing garage
sales and looking for treasures she can sell on eBay. She cites a recent
example of a wood carving of a bird, which she recognized as a piece of
work by a master carver. She paid $2 for it, but plenty of collectors
were quick to recognize its value. The top bid for the carving was
$2,052. "Those are the ones that make me jump up and down,"
says Dralle. "Really, I'm just so happy that I can live wherever I
want, and I love what I'm doing." It's one of those intangibles
that nobody can put a price on.
Geoff Williams is a writer in Loveland,
Ohio.
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